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Monday – Friday: 9am – 9pm ET
Saturday & Sunday: 9:30am – 6pm ET

Sales Team – East Region

Michelle Lardizabal

Vice President, Sales US

Tel: (305) 925-9128

Michelle Lardizabal, joined Club Med in 2016 as Vice President, Sales for the United States, based in Miami. She’s spent over 15 years in the travel industry, she boasts experience in both cruises and land based vacations, including more than a decade at Royal Caribbean Cruises Ltd. Her passion is travel, and she especially enjoys disconnecting from reality, while reconnecting with her family during her personal family vacations!


Director of Sales – Eastern Region USA

Tel: (631) 897-5324

Justin Heckman, a native of Massachusetts, has been in the travel industry for 15 years, and re-joins Club Med from Classic Vacations. Justin started his career in travel with Club Med as a reservations agent in the Paris call center, where he was promoted to supervisor. Justin then transferred to London to open and manage the new Club Med UK reservations center. Returning to the US, he achieved sales growth in the Midwest as Business Development Manager. Justin later joined Classic Vacations to expand a new sales territory in Canada, and was promoted to Manager of Business Development for North America, responsible for finding and on-boarding new business across both the US and Canada, while also managing relationships with Classic Vacations’ largest National Accounts. Justin lives on Cape Cod with his wife and, when not working or traveling, enjoys cooking, biking and learning to stand-up paddle-board.

Trish Noa

Business Development Manager: Southeast USA

Area Covered: Southeast, including Florida Panhandle

Tel: (678) 936-7938

Trish is an industry veteran, and most recently held the position of District Sales Manager for Brendan Worldwide Vacations. Previously, Trish held various sales management positions with The Mark Travel Corporation and several other US tour operators. She also has 10 years experience as a retail leisure travel advisor and agency manger. Trish lives in Flowery Branch, GA with her husband Jack and Old English Sheepdogs Lucy, Oliver & Rocky.

Aideen Mulholland

Business Development Manager: Boston, New England, Upstate NY

Area Covered: Boston, New England, Upstate NY

Tel: (617) 678-2535

Aideen Mulholland is native of Ireland where she studied Hospitality and Tourism, then moved to the USA in 1996. She has worked extensively in the travel industry including sales and operations with cruise lines Carnival & Celebrity, as well as SuperClubs. Aideen joined the Club Med sales team in 2012, she is a proud member of PTANA, RTP, WITS and TACT. Aideen resides in New Hampshire.

Robin Bear

Business Development Manager: Business Development Manager: Baltimore & Mid-Atlantic

Area Covered: Mid-Atlantic, South Jersey, Pennsylvania & Cleveland/Eastern Ohio

Tel: (703) 687-7279

Robin’s diversified travel industry experience began over 20 years ago in New Hampshire working with a small regional airline, a car rental company and a travel agency. She moved to Southern California for 5 years managing Newport Center Travel and then back to the east coast to Washington, DC in 1993 where she worked with CapStar Hotels, in the companies’ Caribbean Hotel Division. She started her own company Destination Sales and Marketing 17 years ago, (1996-2014) working as an independent contractor representing major Caribbean Resorts, River Cruise Lines, Tour Operators, Airlines and Car Rental Companies.

Claudia Gil

Business Development Manager: Florida

Area Covered: Florida, except Florida Panhandle

Tel: (305) 467-7427

Claudia Gil has worked in the hospitality/travel industry for over 30 years. Experience working in Marriott’s 5 star resorts and then having owned her own business, A La Carte Gift Baskets, has given Claudia hands on experience with clients and sales. Claudia’s Club Med story began while she was a village G.O. working in the Bahamas and Mexico. Claudia soon realized Club Med would be a her true fit so after receiving her Communications degree, Claudia worked in the Club Med Call Center in Arizona and quickly moved up to managing a team of over 130. After relocating to South Florida, Claudia continued her Club Med career as Trade Support Manager to the U.S. Field Sales Team. Now, to further her overall Club Med knowledge and experience, Claudia has recently taken on the role of Business Development Manager for Florida. Claudia has been married to a fellow Club Med GO for over 25 years and is the very proud mother of 3 (all fluent in French so as to someday be Club Med GOs as well).

April Dawn VanWagner

Business Development Manager – NY, NJ & CT Metro Area

Area Covered: Manhattan, Westchester, Northern NJ, CT Metro Area

Tel: (201) 682-0679

April Dawn, is a seasoned sales and hospitality professional with over 12-years of experience working with hotels, restaurants, and venues.

She transitioned into the travel and tourism industry after developing an extensive background in event planning and group sales. To note, She was responsible for Private Events and Group sales for the B.B. King Blues Club Organization located in New York City, which included famous venues such as: The Blue Note Jazz Club, Highline Ballroom and The Howard Theater in Washington, D.C.

April Dawn holds a Bachelor of Arts Degree from Iona College in New Rochelle, NY and was a member of the Dean’s Delta Epsilon Sigma Honor Society. She is CTA accredited and is an active volunteer of the New Jersey First Responders Association. In addition, She a proud member of AWTA, PATA, NY/NJ ASTA, and currently is serving as Secretary for the Board of 41 74-Woman in Travel.

Katie Johnson

Business Development Manager, NY

Area Covered: Brooklyn, Queens, Staten Island, Long Island NY & Central NJ

Tel: +1(718) 844-4046

Katie has over 14 years of experience in the Hospitality and Sales industry, the last 4 of which were focused on luxury travel. She has been a member of Young Travel Professionals and Millennial’s in Travel since 2015, and is skilled in gaining prospective clientele as well as taking part in annual trade shows. In 2018, Katie was featured in “Travel Agents 30 Under 30” by Travel Agent Magazine and was named “Millennial Travel Advisor of the Year” by the Southern California American Society of Travel Agents!


Lisa Viall

Manager: National Accounts & eDistribution

Area Covered: Nationwide

Tel: (954) 309-8291

Lisa Viall is a seasoned veteran in the hospitality industry, working with some of the largest and most respected brands in the world, including Club Med, Norwegian Cruise Lines, Carnival Cruise Lines, and Disney. Lisa is in her 8th year on the sales team with Club Med; currently, the Manager of National Accounts & E-Distribution. Club Med is the pioneer of premium, global all-inclusive vacations & destinations for families, friends, and couples, with a 70 year rich history of providing vacation memories that last a lifetime. Lisa is also the president for Skal, Fort Lauderdale & the Palm Beaches, chapter. Skal is the largest global, social organization for hospitality professionals with an almost 100 year history.