Book by phone: 1-888-932-2582 

Monday – Friday: 9 am / 9 pm EST  – Saturday & Sunday: 9:30 am / 6 pm EST

Sales Team – West Region

Michelle Lardizabal

Vice President, Sales US

Tel: (305) 925-9128
email: [email protected]

Michelle Lardizabal, joined Club Med this year as Vice President, Sales for the United States, based in Miami. She’s spent over 15 years in the travel industry, she boasts experience in both cruises and land based vacations, including more than a decade at Royal Caribbean Cruises Ltd. Her passion is travel, and she especially enjoys disconnecting from reality, while reconnecting with her family during her personal family vacations!

Susie Casillas

Director of Sales – Western Region, USA

Tel: 323-449-4747
email: [email protected]

Susie Casillas has worked in the travel industry for sixteen years. She began her career at a Club Med exclusive booking agency. Due in direct part to her talents and skills, the agency achieved a top selling rank for the five years she was with the company. With her experience Susie was able to move on and manage a full service travel agency. Having never lost her passion for Club Med, Susie applied for and obtained the position of Club Med District Sales Manager for Los Angeles in 2002. With her depth of knowledge of Club Med, her managerial skills, and enthusiasm, she was able to quickly rise to the position of Director of Sales in 2005 and has held the position since.

Graeme Laudenslager

Business Development Manager: Southern California

Area covered: Los Angeles and Ventura Counties

Tel: 310-779-0918
Email: [email protected]

Graeme Laudenslager, a 20 year veteran of the travel industry, has held current position with Club Med since 2007 as District Sales Manager for Los Angeles and Ventura Counties. Past experience includes two years as a creator of two major air consolidators, four years travel agency owner, five years international tour guide, nine years total District Sales Manager.

Alene Peaceman

Business Development Manager: Northern California, Nevada and Hawaii

Tel: 415-712-8498
Email: [email protected]

Alene has been working in the Travel Industry for over 20 years. She was born and raised in Long Island, New York and graduated from Hofstra University. Her first position, out of college, was for American Express Vacations where she worked in the World Financial Center. When American Express moved their travel division to Atlanta, she moved to California and worked as a Contract Sales Representative for American Express in Northern California. She has worked for various tour operators, resorts, spas and small ship/river cruise companies who specialize in upscale markets. The companies including Micato Safaris for 15 years, as well as Viking River Cruises, Compaigne du Ponant, Half Moon Resort, Jamaica, Miraval Resort and Spa, and JDB Fine Hotels & Resorts.

Edgar Manson

Business Development Manager: Chicago & Midwest

Tel: 773-230-5182
Email: [email protected]

Edgar’s career is a mix between 13 years in the airline industry, as well as the high end gift industry. His travel bug began with a start-up airline based out of Tempe, AZ called America West Airlines, where he worked as ticket agent, gate agent as well as inflight. Fast forward to US Airways, he was Sales Manager in the Corporate and Leisure Sales division working closely with travel managers in the USA and Canada, including Club Med in Tempe, AZ and Montreal, QC, while the gift industry entailed Corporate Sales Manager and Buyer for The Yankee Candle Company, Simon Pearce Glass and Lunt Silversmith.



Business Development Manager: Pacific Northwest & Northern Plains -OR, WA, ID, MT,WY, ND, SD, AK and Las Vegas

Tel: 206-451-3649
Email: [email protected]

Krista Holmberg is a 20-year veteran of the cruise industry. Krista spent her career at Holland America Line where she exceled in a number of sales and marketing positions.  She was successful in driving business through travel agent partners by implementing creative sales/marketing plans and initiating leading edge training programs.  Additionally, Krista spent 5 years as Operations Manager of the Snoqualmie Valley Food Bank where she directed all programs that assisted in serving the needs of 400+ families each week.  Krista graduated with an Associates of Arts degree from Western Washington University and an Industrial Design degree from Seattle University.  She resides in Snoqualmie with her husband Brian and daughters Haley and Kira. 

Christopher O’connor

Business Development Manager Rockies & Great Plains (AZ, CO, UT, KS, NE)

Tel: 720-278-6979
Email: Christopher.o’[email protected]

Chris brings 6 years of dynamic experience within the travel and hospitality industry. Chris’s thirst for travel and adventure began when his family moved from Ireland to Colorado when he was young. His has past experience includes working with Hyatt Hotels, Corporate Travel Management, and most recently with Lindblad Expeditions. Outside of work Chris enjoys hiking, mountain biking, boxing, and travel.

Maribel Lascalere

Business Develop Manager Texas & South Central – TX, OK, NM, AR, LA

Tel: 210-452-5294
Email: [email protected]

Maribel has been in the travel industry for over 20 years. Her career started in the hotel industry and then moved onto being a travel agent for 10 years. Her travel experience and knowledge spans from working for a tour operator, air consolidator, to resort companies Pleasant Holidays and most recently with Uniworld Boutique River Cruise Collection as a sales manager. She loves to travel and experience different cultures, cook, entertain and spend time with family, dog & friends.